Privacy Policy

Last updated: November 2025

Introduction

BodyBalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

Information We Collect

We may collect the following types of information:

  • Contact information you provide through forms (name, email, message content)
  • Usage data collected through cookies (page views, time on site, navigation patterns)
  • Technical information (IP address, browser type, device information)
  • Analytics data to understand how visitors use our website

How We Use Your Information

We use collected information for:

  • Responding to inquiries submitted through our contact form
  • Improving website functionality and user experience
  • Analyzing site traffic and usage patterns
  • Complying with legal obligations
  • Protecting against misuse or abuse of our website

Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through our cookie banner or your browser settings. For detailed information about cookies we use, please see our Cookie Policy.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist with website operations (hosting, analytics)
  • Legal authorities when required by law
  • Professional advisors under confidentiality obligations

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for one year unless there is an ongoing inquiry or legal requirement.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

BodyBalance
39 Leith Walk, Edinburgh EH6 8LS, United Kingdom
Email: [email protected]
Phone: +44 131 673 51 92